Contact Us
We're here to help with any questions, concerns, or feedback you might have.
Email Support
For any questions about orders, products, or general inquiries.
support@thetesseract.usCustomer Service Hours
We aim to respond to all inquiries within 24 hours.
Send Us a Message
Frequently Asked Questions
How long does shipping take?
Standard shipping takes 5-8 business days for delivery within the United States. Shipping times may vary depending on your location.
Can I return my Tesseract?
Yes, we offer a 30-day return policy. If you're not satisfied with your purchase, you can contact us for a return authorization.
When will my order ship?
Orders are typically processed within 1-2 business days after purchase. You will receive a confirmation email with tracking information once your order ships.
How do I track my order?
Once your order ships, you will receive an email with tracking information. You can also log into your account on our website to check order status.